Advanced technology and smart phone systems have revolutionized the business communication and has made it flexible and efficient with more functional features. Hi-tech business telephones systems are multiline telephone systems typically used in businesses ranging from small key systems to enterprise IP phone systems. A business telephones systems often provides additional features related to call handling, WiFi, VoIP multi-site newworking, paging, intercom, voicemail with e-mail integration, Computer telephony Integration (CTI), advanced data networking and many other advanced features. Business telephone systems can be classified into 3 categories:
•Key Pad systems: Key Pad systems allows the user to see and control the calls directly and manually using lighted line buttons. The modern systems include a vast set of features like answering machine functions, automatic call accounting, speed dialing , caller ID , station-specific limitations, selection of signaling sounds and remote supervision.
•Hybrid systems: Hybrid systems combines traditional phones system with newer voice over Internet protocol (VOIP) technology. These systems allow users to make and receive calls over traditional local telephone lines and route other calls over the internet using the features of VOIP system. The common features of hybrid system include integrated voice mail, intercom functionality, music on hold, caller identification, call forwarding and call transferring. Advanced activated VOIP functionality can define call routes, remote connectivity maintains system records and enables advanced voice mail services like remote notification and text message alerts.
•Private Branch Systems (PBX): Private Branch Systems or PBX is a telephone exchange that serves a particular business or office. It is a system that connects employees with each other by dialing three or four digit extension number for any co-worker. If an employee has to call outside the company, he would have to dial a single digit outside access code and then dial on the desired number. PBX systems are relatively cost-effective and convenient to use and eliminate the need for installing individual phone line for each company employee.
Data cabling for setting up new business telephone systems, upgradation of existing system or relocation of phones system at some other place is done by expert technicians. Some of the companies dealing in the business of phone systems also provide free site inspection and consultation with customized solution for businesses to optimize performance and minimize costs.
Many companies are engaged in this business phones system. If you are planning to purchase a phone system for your business set-up, then there are several important things that should be kept in mind before finalizing any deal:
•The first thing is finding a suitable system that encompasses all the major features for meeting your business communication requirements. For this, you can search on internet or page directories to find a reputable telephone vendor.
•Keep a realistic budget for buying quality equipment. Do not compromise much for obtaining a good phone system that fulfills your business requirements. One time investment in getting good equipment might save your costs in the long run.
•It is always better to approach two or three vendors, so that you can have a better idea of the prices.