Telephones Systems for Different Businesses

Effective and efficient business telephones systems are vital for the smooth functioning of any business since they enable the staff people and employees of the company to communicate easily with each-other and with the customers and business associates in distant locations. Non-functioning or poor phone systems can annoy the customers and result in loss of business. On the contrary, efficient phone systems can not only help in easy and fast communication, but also helps in improving the goodwill of the company. Considering the telecommunication requirements of the company, many business telephone system companies offer free consultation about the type of telephone systems that can be used and about the type of phone office equipment like modems and fax machines that need to be connected to the system. Generally, three main types of phone systems are PBX, VoIP and hybrid. PBX is a generic system that allows making and receiving calls both within the company and outside the company. VoIP phone system allows making phone calls through internet instead of using the conventional handsets. And, hybrid phone systems allow making and receiving calls both through internet and through regular phone lines. In a way, hybrid is an advanced system which works with both types of systems, that is, PBX system and VoIP phone system.

So, it is always better to take consultation advice from experts before purchasing any type of phone system for your company or organization. It is important to first assess the requirement of the company or business also considering the future needs of the system. If the business has to be expanded in near future, the phone system should be bought considering the future requirements. When reviewing business phone systems, the customers should look for the ones that allow integration of the existing phone equipment like voice mailing and other important equipment features with them. Consideration of buying more Data cabling than actually required can help in saving the costs of the cabling in the future. However, it is not advisable to spend too much on the cabling, but could just be spend in such a way keeping in mind the future need.

The most important thing to be kept in mind before purchasing any type of business phone system is the manufacturer or vendor from whom these systems can be bought. And, it is not only about just buying these phone systems, but also about the after-sale services such as installation and maintenance of the phone systems as well as the training required to use these systems. Sydney telephone Company is one such famous company in Australia that not only offers quality business phone systems for all types of businesses, but also provides their customers with great maintenance services with money back guarantee if any kind of technical problem in the phone systems persists. If any individual or any company is looking for a business phone system, it is always better to get quotes from 3 to 4 vendors before finalizing on any one of them. This would help them in getting the best product at the best price in the market.

Benefits of VoIP Phone System

Telephone systems have become an indispensable part of businesses. For efficient communication in the business environment, business phone systems offer enhanced features and services that only make the communication easy, but also, make it more professional and secure. Advanced business phones have more features and functions than ordinary phones that include voicemail with e-mail integration, call handling, Computer telephony Integration (CTI), WiFi, VoIP multi-site networking, paging, intercom, advanced data networking and many other advanced features.

Data cabling for setting up new business telephone systems, upgradation of existing phone system or relocation of phones system at some other place is done by professional technicians. Some of the companies dealing in business phone systems also offer free site inspection and consultation to optimize performance and minimize costs of installing phone systems.

The growing popularity of VoIP phone system lies in its functionality, multiple features like caller ID, call forwarding, web mobility, voice mail management, conference calling facility and several other advantages including cost-savings. The VoIP system converts the analog voice signals into digital data packets to facilitate voice transmission in real time using the internet. VoIP system does not require any complex hardware set-up and its services can be used for making long distance calls and that too at cheaper rates. The key features of VoIP phone system are:

•Voice commands: Voice command activation enables dialing, transferring and retrieving of calls.

•Voice dialing: Instead of using phone keypad, voice dialing can be done verbally.

•VoIP gateway device: Configuration of VoIP service either through internet or through on-premise gateway device helps in imporoving the service quality.

•Management applications: Using of Response Point Administrator for setting-up and monitoring the entire phone system as per individual preferences, click-to-call contacts and veiw call status.

•Cost-effective technology: Long distance calls can be send and received over the internet using VoIP services at cheaper call rates.

•Direct dialing facility: Configuration of direct dialing numbers enables multiple business phone numbers to be operated through one line, instead of setting up new phone lines.

•VPN access: Virtual Private Network access allows people to use the phone system from remote networks.

•Digital Service: Configuration of voice service with digital service provider allows access in different regions.

•Automated receptionist: Enabling of automated voice service helps in answering and directing calls when the office is closed or when the operator can not take the calls. Customization of automated responses, greetings and prompts can also be done.

•Intercom: Intercom facility allows sending 2-way and 1-way calls for individuals or groups.

•Call Routing: VoIP phone system enables automated receptionist or official operator to route calls.

•Call history log: It helps in monitoring incoming and outgoing call activity by storing and filtering data collected by call log.

•Other important features include checking call status by viewing status indicators, incoming call notifications, call forwarding messaging, voicemail retrieval by phone or e-mail, parking music, importing of business and personal contacts from Microsoft Office Outlook, Windows Address Book (Windows XP), or Windows Contacts (Windows Vista).