No one could have imagined a few decades back that making long distance calls will not only be same as making the local calls in all respects. That long distance telephony will not only become widespread in usage, extremely economical and affordable and also, retain the good quality sound with clarity was not so imaginable only a decade or two back. What has been the harbinger of this change? The name of the technology is the VOIP, or voice over the internet protocol. As the name itself suggests, this technology is based on the use of internet for communication. Earlier, the internet was available only through the wired connections into the computers and therefore, the business VOIP service providers first provided their services through the PC mode.
Of late, the internet has been made available in the mobiles as well. Today the mobiles allow people to surf the internet from their hand held sets provided they are connected either to the Wireless Local Area Networks (WLANs) of the Hot wired areas or the internet is provided by the telephony service providers. The broadband connections with or without the wires have further facilitated the communication process by allowing not just the voice packet to be transferred from one place to another but also allowing the video chats or video telephony. voice over IP telephones have also come up. IN looks, these are just like the normal landline telephones but these can be connected to the computers to allow for the smooth internet based communication.
The uses of this telephony technology have been varied. The households can now afford to talk to their near and dear ones free of cost or at minimal costs, comparable to local rates. This way they can communicate any time of the day without having to worry for the exorbitant charges of the same. But the most important use of these phones has been in international calling. While the PC to PC calls using the same service provider at both the ends can be made free of cost, the business requiring to call internationally very often can make maximum use of these Business VOIP services. Some of these businesses could be the export-import businesses, the call centers, the international business having their spread across different geographical regions and many others.
At the level of organization, the PC–based voice over IP services can be used to do many other additional tasks. These can help in transfer of files to employees, arranging video calling or conferences among the employees of different locations. Even the PBX Samsung system Sydney used by the organizations for maintaining effective control over the telephonic calls are now available with the business VOIP functionality. Also, there is a lot more to choose from for the customers when it comes to these modern telephones, irrespective of the size of the business.
The coming of the 3G and the 4G technologies for the mobile communication is further set to revolutionize telephony like never before.