Wednesday, August 10, 2011

Phone Systems for Businesses

Today, every business and every organization requires fast, reliable and secure phone systems to provide better communication. There are many phone companies that offer business phone systems at prices that vary from USD $500 to USD $2500 depending upon the size of the enterprise and type of phone systems. The expensive ones have more number of features and functions as compared to the less expensive ones. Before deciding about the any type of phone system in your company, it is important that you should analyze your unique business requirements and determine the requirement of phone line and extensions where you are planning to install these phones. Careful analysis is important so that the calls should not be routed incorrectly or should not be disconnected or missed. Before buying any type of business phone system, it is important to check the compatibility with the existing phones and other equipment. Most of the enterprise level businesses use IP phone systems that offer a wide range of features like customer relation management, computer telephony integration, LAN access, e-mail integration, call recording, messaging, call forwarding, voice-mail and high speed internet access. Since VoIP phone systems do not operate using conventional phone line cabling, these phone systems allow making and receiving of phone calls through internet and thus offer a more economic voice communication solution for individuals and businesses.

VoIP phone systems for businesses offer cost saving communication solutions for call making, call routing, call forwarding, call transferring, caller ID, speed dialing, messaging, call waiting, call recording and many other features. PBX systems are considered to be suitable for medium level companies and business enterprises. PBX phone systems involve installation of standard phone lines and extensions at places where extension lines are required and can be upgraded to a more cost efficient and simpler manner. The overall cost of the PBX phone systems might be higher than other standard phone systems, but due to the number of extensions or ports given, the bill amount of the phone usage per employee decreases.

Key phone system are best suited for small and medium businesses and offer a wide range of features like that of PBX systems, but can not be customized as PBX systems. KSU-less phone systems for business are meant for smaller companies and businesses. Since they are priced at quite affordable prices, these phones also offer some advanced features. They are portable and can be programmed much like other advanced phone systems, but they are not well suited for bigger companies planning for future growth. However, the two disadvantages of using KSU-less phone systems are that the installation and set-up of the phone system have to be done by the customer himself or herself as no company or vendor offers such services. Even if they offer the installation services, then there might be chances of asking for the service charges. Another disadvantage of this phone system is that like installation, the maintenance of the system has to be handled by the customer himself or herself. In this way, different types of phone systems are meant for different sizes of businesses and the selection of the phone system should be done keeping in mind the above mentioned points.

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